Common Repair Questions – Owl Repairs

Helpful Answers About Repairs, Warranty, Service, and More

Q: What types of devices do you repair?

A: We repair a wide range of electronics including iPhones, Androids, tablets, laptops, MacBooks, Apple Watches, and gaming consoles. For a complete list of services, please visit our Instant Quote Tool.

Q: Do you offer a lifetime warranty on repairs?

A: Yes! We back our smartphone repairs with our Gold Standard Lifetime Warranty covering parts and labor for manufacturer defects. Please note this does not cover physical or liquid damage. Learn more about our warranty during your visit.

Q: Can you fix my phone the same day?

A: Absolutely. Most iPhone and Android repairs are completed in under 30 minutes. We also offer walk-in service and mobile repair for added convenience.

Q: What if I can’t come to the store?

A: We’ve got you covered. Our “We Come To You” service allows a technician to fix your device at your home, office, or any location you choose. Book a mobile repair here.

Q: Where are your repair stores located?

A: We currently operate in three locations:
Kennesaw: Inside Bells Ferry Plaza
East Cobb: Corner of Robinson Rd and Roswell Rd
Marietta: Clay Plaza across from KSU Marietta Campus Use our Store Locator for directions.

Q: Can I drop off my phone and pick it up later?

A: Yes. You can drop off your device at any of our locations without an appointment. Most repairs are done quickly, but if needed, we’ll notify you when it’s ready.

Q: Do you repair water-damaged phones?

A: Yes, we handle water damage cases. While not all water-damaged devices are fully restorable, we do our best to recover data and get the phone working again. Visit your nearest Owl Repair store for a free diagnosis.

Q: Do you offer any discounts?

A: Yes! Book your repair appointment online and get $5 off any regular-priced repair. Book through our Instant Quote page.

Q: What if my speaker or mic isn’t working?

A: We can fix audio issues including malfunctioning speakers, microphones, or headphone jacks. Our technicians will diagnose the issue and offer a quick fix.

Q: How do I get a quote for my repair?

A: You can use our Instant Quote Tool to get a free estimate based on your device and issue.

Q: Can I sell my old device to you?

A: Yes! You can sell your device regardless of its condition. We offer competitive prices.

Q: Do you repair laptops and computers?

A: Yes, we repair all major brands of laptops and desktops including MacBooks. Whether it’s a software issue, screen, battery, or port repair, our experts can help. Visit your nearest location or get a quote.

Q: Do you repair gaming consoles?

A: Absolutely. We fix PlayStations, Xbox consoles, and other gaming devices. Whether it’s overheating, disc drive issues, or no power — bring it in for a diagnostic.

Q: How can I contact you?

A: You can call us at (678) 813-2349 or reach out through our contact page. We respond fast!

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